:root{--navy:#0f3040;--teal:#0f9b8e;--teal-dark:#087b72;--bg:#f2f7f8;--line:#d7e2e6;--text:#17212b;--muted:#64748b;--danger:#c62828;--warn:#b45309;--white:#fff}
*{box-sizing:border-box}html{font-family:Segoe UI,Arial,sans-serif;color:var(--text);background:var(--bg)}body{margin:0}.topbar{height:62px;background:var(--navy);color:#fff;display:flex;align-items:center;justify-content:space-between;padding:0 20px;position:sticky;top:0;z-index:10}.brand strong{font-size:18px;display:block}.brand span{font-size:11px;color:#b9d4de}.top-actions{display:flex;gap:8px;align-items:center}.shell{max-width:1500px;margin:auto;padding:18px}.grid{display:grid;grid-template-columns:minmax(310px,420px) 1fr;gap:14px}.card{background:#fff;border:1px solid var(--line);border-radius:12px;overflow:hidden}.card-head{padding:14px 16px;border-bottom:1px solid var(--line);display:flex;align-items:center;justify-content:space-between;gap:10px}.card-head h1,.card-head h2{font-size:16px;margin:0}.card-body{padding:14px 16px}.badge{display:inline-flex;align-items:center;justify-content:center;border-radius:999px;padding:5px 9px;background:#e7f8f4;color:#087b72;font-size:12px;font-weight:700}.btn{border:1px solid #c9d6dc;background:#fff;color:#18303b;border-radius:8px;padding:9px 12px;font-weight:600;cursor:pointer;text-decoration:none;display:inline-flex;align-items:center;justify-content:center;gap:6px}.btn:hover{background:#f4f8f9}.btn-primary{background:var(--teal);border-color:var(--teal);color:#fff}.btn-primary:hover{background:var(--teal-dark)}.btn-danger{color:var(--danger);border-color:#efb0b0}.btn[disabled]{opacity:.55;cursor:not-allowed}.filters{display:flex;gap:8px;padding:10px;border-bottom:1px solid var(--line);overflow:auto}.filters a{white-space:nowrap}.conversation-list{max-height:calc(100vh - 190px);overflow:auto}.conversation{display:block;padding:13px 15px;border-bottom:1px solid #e7eef1;text-decoration:none;color:inherit}.conversation:hover,.conversation.active{background:#eefaf7}.conversation-top{display:flex;justify-content:space-between;gap:10px}.conversation-name{font-weight:700}.conversation-time{font-size:11px;color:var(--muted);white-space:nowrap}.conversation-preview{margin-top:5px;color:var(--muted);white-space:nowrap;overflow:hidden;text-overflow:ellipsis}.empty{padding:42px 20px;text-align:center;color:var(--muted)}.detail-grid{display:grid;grid-template-columns:1fr 390px;min-height:calc(100vh - 100px)}.timeline{padding:16px;max-height:calc(100vh - 165px);overflow:auto;background:#f7fafb}.message{max-width:78%;padding:10px 12px;background:#fff;border:1px solid var(--line);border-radius:12px 12px 12px 3px;margin-bottom:10px}.message time{display:block;font-size:10px;color:var(--muted);margin-top:6px}.editor{border-left:1px solid var(--line);padding:16px}.field{margin-bottom:12px}.field label{font-size:12px;font-weight:700;display:block;margin-bottom:5px}.input,.textarea,.select{width:100%;border:1px solid #c9d6dc;border-radius:8px;padding:10px 11px;background:#fff;font:inherit}.textarea{min-height:92px;resize:vertical}.help{font-size:11px;color:var(--muted);line-height:1.45}.status-row{display:flex;gap:8px;flex-wrap:wrap;margin-top:14px}.notice{padding:10px 12px;border-radius:8px;background:#fff7ed;color:#92400e;font-size:12px;margin-bottom:12px}.login-wrap{min-height:100vh;display:grid;place-items:center;padding:20px}.login-card{width:min(420px,100%);background:#fff;border:1px solid var(--line);border-radius:14px;padding:24px}.login-card h1{margin:0 0 4px;font-size:21px}.login-card p{margin:0 0 20px;color:var(--muted)}.alert{padding:10px 12px;background:#fff1f2;color:#9f1239;border-radius:8px;margin-bottom:12px}.mobile-title{display:none}
@media(max-width:900px){.topbar{padding:0 12px}.brand span{display:none}.shell{padding:10px}.grid{grid-template-columns:1fr}.detail-grid{grid-template-columns:1fr;min-height:0}.conversation-list{max-height:none}.timeline{max-height:none;min-height:260px}.editor{border-left:0;border-top:1px solid var(--line)}.mobile-title{display:block}.message{max-width:92%}}
@media(max-width:520px){.topbar{height:56px}.brand strong{font-size:15px}.top-actions .user-name{display:none}.shell{padding:8px}.card{border-radius:10px}.card-head,.card-body{padding:12px}.detail-grid{display:block}.btn{min-height:40px}.status-row .btn{flex:1}.conversation{padding:12px}.editor{padding:12px}}

/* Portal Humas: navigasi master-detail yang nyaman di ponsel. */
.mobile-back{display:none}.detail-identity{min-width:0}.detail-phone{display:block;margin-top:3px;color:var(--muted);font-size:12px}.editor-title{margin:0;font-size:16px}.conversation-badges{display:flex;gap:5px;flex-wrap:wrap;margin-top:6px}.form-actions{display:flex;gap:8px;flex-wrap:wrap;margin-top:14px}.form-actions+.notice{margin-top:14px}
@media(max-width:900px){.no-selection .detail-card{display:none}.has-selection .inbox-card{display:none}.mobile-back{display:inline-flex;width:40px;padding:8px;font-size:22px;line-height:1}.detail-card{min-width:0}.detail-head{position:sticky;top:62px;z-index:5;background:#fff}.detail-head .badge{margin-left:auto}.timeline{min-height:180px}}
@media(max-width:520px){body{font-size:14px}.topbar{padding-left:max(10px,env(safe-area-inset-left));padding-right:max(10px,env(safe-area-inset-right))}.top-actions .btn{min-height:36px;padding:7px 10px}.shell{padding:8px 8px max(10px,env(safe-area-inset-bottom))}.card-head{padding:11px 12px}.card-head h1,.card-head h2{font-size:15px}.filters{gap:6px;padding:8px}.filters .btn{padding:8px 10px}.detail-head{top:56px}.form-actions{display:grid;grid-template-columns:1fr 1fr}.form-actions .btn:first-child,.form-actions .btn:last-child{grid-column:1/-1}.conversation-name{max-width:70%;overflow:hidden;text-overflow:ellipsis;white-space:nowrap}.conversation-preview{font-size:13px}.timeline{padding:12px;min-height:120px}.message{max-width:100%;overflow-wrap:anywhere}.input,.textarea,.select{font-size:16px}.login-wrap{padding:14px}.login-card{padding:20px 16px}.notice{line-height:1.45}}